How This FAQ Works for You
We've organised this page around the real questions that come up when you're managing your account. Most of them are about payments — and that makes sense, because getting money in and out quickly is what matters most. When you deposit via bKash, Nagad, or Rocket, the process runs through your mobile wallet directly. Open your wallet app, send to the account
number shown on the deposit screen, confirm with your PIN, and the balance appears in your lobby. Withdrawals follow a verification step: we check that the wallet number matches the one on your account before releasing funds. That step protects your money. For anything not covered here — account access issues, a transaction that hasn't cleared, or questions about game availability in
your region — our support team is reachable via live chat and email. Availability of certain features depends on your local law and eligible region.
- bKash deposit path
- Nagad transfer
- Rocket payment
- Account verification