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Terms That Govern Your bajie99 Account

These terms set out what you agree to when you open and use a bajie99 account. Access and eligibility depend on your local law and the regions we currently support — read through before you deposit via bKash, Nagad, or Rocket.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredUpdates notified via account
bajie99 Terms That Govern Your bajie99 Account
ACCOUNT SECURITY STANDARDS

How We Handle Your Account Under These Terms

bajie99 applies consistent account-level controls to keep your data and wallet activity secure. Here is how we handle the areas these terms touch most directly — from how long we keep records to what you can request about your own account.

Data Retention

We keep account records, transaction logs, and wallet activity for as long as required by applicable rules. You can request a summary of your data by contacting support with your account ID.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. Never share your OTP with anyone — bajie99 staff will never ask for it in chat or email.

Wallet Verification

Before a withdrawal reaches your bKash, Nagad, or Rocket wallet, we verify that the registered mobile number matches the wallet owner. This step protects against misdirected payouts.

Terms Change Requests

If you believe a term has been applied incorrectly to your account, raise it via live chat or email. We review disputes against the version of the terms active on the date of the action in question.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about an account action, our support team handles terms-related queries directly. Reach out through any of the channels below and reference your account ID so we can pull up the relevant transaction or account history quickly.

Live Chat Open the chat widget from any page while logged in. Quote your account ID and the specific clause or transaction you want to discuss for a faster resolution.
Email Support Write to our support address for formal terms queries or account disputes. Include your registered mobile number and a clear description of the issue.
Account Help Centre Log into your account and navigate to Help to find answers on eligibility, wallet rules, and what happens when terms are updated or disputed.

Common Questions About These Terms

These terms apply to anyone who opens or uses a bajie99 account. Eligibility depends on your local law and whether your region is currently supported — access is not available everywhere.

If your jurisdiction restricts or prohibits online gaming, these terms do not override that. You are responsible for checking your local rules before registering or depositing.

No. Your deposit wallet must be registered in your own name. Using another person's bKash, Nagad, or Rocket wallet breaches these terms and may result in account suspension.

We post the updated terms with a new effective date and send a notification to your registered account. Continuing to use the platform after that date means you accept the revised terms.

Contact support via live chat or email with your account ID. We will provide a summary of the data we hold against your account within a reasonable timeframe.

Raise a dispute through live chat or email, quoting your account ID and the relevant transaction. We review it against the terms version active on the date of the action.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.